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- ...e and customer satisfaction data. Solutions for custom surveys, open-ended customer feedback, trends, benchmarking, outcomes and peer comparisons are also avai1,002 B (112 words) - 15:14, 19 March 2014
- ...this requirement, FAU Libraries implemented a survey instrument to measure customer satisfaction in 2004 and 2007. “The survey instrument we used was expensi ...sh and Schyndel point to the following benefits of using LibSat to measure customer satisfaction at FAU:8 KB (1,157 words) - 22:12, 3 December 2012
- ====The Jacksonville Challenge: Responding Quickly to Customer Feedback==== ...o research the answer resulted in a significant delay in responding to the customer. In addition, going back through paper files to determine if there were tre8 KB (1,295 words) - 14:33, 11 March 2013
- ====The Rutgers Goal: Continuous Improvement in Customer Satisfaction and Library Performance==== ...to have a more systematic method of measuring library performance. LibSat (customer satisfaction management module) and LibPAS (Library Performance Assessment12 KB (1,946 words) - 22:22, 3 December 2012
- ...brary was gathering data prior to LibSat, “now we are getting consistent customer satisfaction data and our process is much more productive and cost effectiv ...t of innovative ideas and has become a steward for the environment through new ecologically sound processes and informative public programs.7 KB (1,117 words) - 22:27, 3 December 2012
- LibSat:Initialization
- LibSat:Comment Management
- LibSat:Sparklines
- Services:Activity Dashboard
- InformsUs:Overview
- ... Computer Engineering program, Tony will be focusing on the development of new enhancements and initiatives that CO has planned for its subscriber-driven # enhance customer and stakeholder relationships1 KB (138 words) - 15:18, 6 February 2013
- ...recognizes her continued dedication and commitment” advised Ian Reid VP, Customer Support.706 B (96 words) - 21:42, 6 March 2013
- ...ect|select from dropdown|items=CO Personnel;Conferences;New Case Study;New Customer;Service Update;Webinars;News542 B (75 words) - 21:53, 6 March 2013
- Minutes:2013 Winter – User Group Meetings
- LibSat:SQUIRE Index
- Services:Activity Dashboard talk
- Staff:Import Accounts
- * New word for Development – Form & Status have same category. * field for customer who requested1 KB (170 words) - 16:30, 7 August 2013
- ...ting Opinions is pleased to announce that Jennifer Thompson has joined our customer support team and will be involved in CO's data integration processes.439 B (54 words) - 20:43, 26 September 2013
- [[Category:New Customer]]738 B (97 words) - 20:45, 26 September 2013