Difference between revisions of "Template:Support Request"

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==Request==
+
__TOC__
{{{request}}}
+
;Type: {{{type}}}
 +
;Priority:{{{priority}}}
 +
;Committed by:{{{commit_date}}}
  
==Type==
+
==Intended Behaviour==
{{{type}}}
+
{{{intended}}}
 +
 
 +
==Actual Behaviour==
 +
{{{actual}}}
 +
 
 +
==Access Information==
 +
Subscriber: {{{subscriber}}}
 +
 
 +
{{{login}}}
 +
 
 +
==Change==
 +
{{{change}}}
 +
 
 +
==Release Note==
 +
{{{release_note}}}
 +
 
 +
[[Category:{{{subscriber}}}]] – could have more than one
 +
[[Category:{{{type}}}]]
 +
[[Category:{{{priority}}}]]
 +
[[Category:{{{status}}}]]
 +
[[Category:{{{roll_out}}}]] – could have a future date
 +
 
 +
Support Ticket submitted on: {{datecreated}}
 +
 
 +
<!--Categories:
 +
type Question;Request;Issue;Change
 +
priority Low;Normal;High;Urgent
 +
status Development;Testing;Live
 +
roll-out Released;Imminent;Future
 +
 
 +
 
 +
 
 +
User, – pulled into User pages for tracking, set up email alerts when posting to this namespace, date
 +
Scope – (LibSat, Services)
 +
 
 +
Size of Release (individual/bundle) for bundle do we do it by date? Last edited month? Create pages for each month, then link those pages through another DPL category to the release notes
 +
 
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Defaults
 +
 
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Subscribers – prefill? Associations/States/Provinces/Public/Academic
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Do the types mean things to our subscribers? how do they browse the release notes?
 +
 
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I think there is an extension for monitoring the wiki.
 +
 
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Does the new Lockdown extension allow transcluding/dpl calls from private namespaces?
 +
-->
  
  
Date: {{datecreated}}
 
  
 
<noinclude>Submitted Form passes through [[Template:Support Form]] to create this output template</noinclude>
 
<noinclude>Submitted Form passes through [[Template:Support Form]] to create this output template</noinclude>

Latest revision as of 22:30, 12 March 2013

Contents

Type
{{{type}}}
Priority
{{{priority}}}
Committed by
{{{commit_date}}}

Intended Behaviour

{{{intended}}}

Actual Behaviour

{{{actual}}}

Access Information

Subscriber: {{{subscriber}}}

{{{login}}}

Change

{{{change}}}

Release Note

{{{release_note}}}

[[Category:{{{subscriber}}}]] – could have more than one [[Category:{{{type}}}]] [[Category:{{{priority}}}]] [[Category:{{{status}}}]] [[Category:{{{roll_out}}}]] – could have a future date

Support Ticket submitted on:



Submitted Form passes through Template:Support Form to create this output template