Difference between revisions of "Template:Support Request"

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<noinclude>Submitted Form passes through [[Template:Support Form]] to create this output template</noinclude>
 
<noinclude>Submitted Form passes through [[Template:Support Form]] to create this output template</noinclude>
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 +
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{{Support Request
 +
| type={{{type}}}
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| request={{{request}}}
 +
| priority={{{priority}}}
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| intended={{{intended}}}
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| actual={{{actual}}}
 +
| subscriber={{{subscriber}}}
 +
| login={{{login}}}
 +
| change={{{change}}}
 +
| testplan={{{testplan}}}
 +
| status={{{status}}}
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| roll-out={{{roll-out}}}
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| commite_date={{{commit_date}}}
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| release_note={{{release_note}}}
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}}
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supporttitle
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type Question;Request;Issue;Change
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priority Low;Normal;High;Urgent
 +
intended
 +
actual
 +
subcriber
 +
login
 +
change
 +
testplan
 +
status Development;Testing;Live
 +
roll-out Released;Imminent;Future
 +
commit_date
 +
release_note
 +
 +
<!-- User, – pulled into User pages for tracking, set up email alerts when posting to this namespace, date-->
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<!-- Scope (LibSat, Services) -->
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Categories:
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type Question;Request;Issue;Change
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priority Low;Normal;High;Urgent
 +
status Development;Testing;Live
 +
roll-out Released;Imminent;Future

Revision as of 17:31, 12 March 2013

Request

{{{request}}}

Type

{{{type}}}


Date:

Submitted Form passes through Template:Support Form to create this output template


Contents

Type
{{{type}}}
Priority
{{{priority}}}
Committed by
{{{commit_date}}}

Intended Behaviour

{{{intended}}}

Actual Behaviour

{{{actual}}}

Access Information

Subscriber: {{{subscriber}}}

{{{login}}}

Change

{{{change}}}

Release Note

{{{release_note}}}

[[Category:{{{subscriber}}}]] – could have more than one [[Category:{{{type}}}]] [[Category:{{{priority}}}]] [[Category:{{{status}}}]] [[Category:{{{roll_out}}}]] – could have a future date

Support Ticket submitted on:




supporttitle type Question;Request;Issue;Change priority Low;Normal;High;Urgent intended actual subcriber login change testplan status Development;Testing;Live roll-out Released;Imminent;Future commit_date release_note


Categories: type Question;Request;Issue;Change priority Low;Normal;High;Urgent status Development;Testing;Live roll-out Released;Imminent;Future