May 2006/Support at Your Fingertips

LibSatLibrary Customer Satisfaction Management Service is a feature rich service that offers its Subscribers the tools to generate standard summary, customizable and benchmarking reports from the data collected through the LibSatLibrary Customer Satisfaction Management Service regular and in-depth surveys.

For the most part, LibSatLibrary Customer Satisfaction Management Service Subscribers spend most of their time reviewing the standard summary reports that can be generated by LibSatLibrary Customer Satisfaction Management Service. These summary reports highlight, in real-time, the results from the surveys and present text and graphic formats to reveal patters and trends in the data. From here your analysis of the data may have raised one or more questions in your mind. This is where the customizable and benchmarking reports become very useful.

LibSatLibrary Customer Satisfaction Management Service Subscribers often say how easy it is to use and setup the reporting tools included with LibSatLibrary Customer Satisfaction Management Service. However, sometimes a quick refresher is needed. Counting Opinions has recently added a series of short on-line videos that help explain how, when and why you might use various reporting features. These video clips explain the appropriate use of the custom reports and how to effectively setup your own reports through a given example.

LibSatLibrary Customer Satisfaction Management Service now also provides a Report Summary Table that lists the types of available reports, including all customization and filtering features. To view the Report Summary Table, click on "Report Summary Table" above.

Don't forget, should you need quick turn around support, feedback, instruction, information or advice, simply refer to the contact information provided in Your Link Source below. We can also provide remote web-based demonstrations for your convenience.