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  • LibSat is the first continuous Customer Satisfaction Survey Solution specifically developed for Public Library Syst
    923 B (116 words) - 08:53, 21 March 2013
  • Public Library Customer Satisfaction Survey Solution ... is responsible for the text copy regarding their privacy policy. Library customer participation in your online survey is on an opt-in permission basis. There
    3 KB (400 words) - 20:29, 17 April 2013
  • LibSat is the first continuous Customer Satisfaction Survey Solution specifically developed for Public Library Syst ... quality of service. Authorized library staff have real-time access to all customer data and reports.
    4 KB (587 words) - 19:54, 12 April 2013
  • Our solutions are designed to affect meaningful impact on customer-driven satisfaction issues. The basic principle of our service delivery is ...tron and competitive changes thus enabling you to recognize and respond to new realities as they happen.
    9 KB (1,262 words) - 17:36, 29 September 2011
  • ; Customer Contact ...ific data, front-line library staff are empowered with immediate access to customer responses specific to their Branch so they can initiate any necessary actio
    1 KB (168 words) - 17:32, 29 September 2011
  • LibSat’s exclusive SQUIRE index automatically combines several customer satisfaction elements and generates a relative ranking index on both a loca ...gement with a means to rank and to quickly identify library locations with customer satisfaction improvement opportunities.
    570 B (72 words) - 17:37, 29 September 2011
  • * combine performance data with qualitative customer data.
    856 B (103 words) - 20:53, 15 January 2013
  • ...y. Two, it should help to save you time; providing you with a resource for Customer Satisfaction Management, as well as relevant information to support your de ...ntroduce new LibSat™ service features, highlight best practices, discuss customer satisfaction issues, and link to other resources. Although it is unlikely t
    2 KB (260 words) - 02:01, 25 October 2011
  • ... between English and French for your customers to respond to the LibSat™ Customer Satisfaction Survey in either of these languages. The company is preparing
    521 B (80 words) - 01:42, 25 October 2011
  • ...rades are added without additional cost to current or future subscribers. Customer Satisfaction is something the company strives for.
    2 KB (236 words) - 02:03, 25 October 2011
  • ...of how LibSat™ fulfilled the Ajax Public Library’s need for continuous customer feedback and how LibSat™ has positively impacted staff effectiveness and
    678 B (98 words) - 04:52, 21 October 2011
  • ..., Florida had signed up as a LibSat™ subscriber, becoming its first U.S. customer. Shortly thereafter, Brevard County Libraries also signed on with LibSat™
    455 B (66 words) - 04:53, 21 October 2011
  • ...cant users of public libraries. But, obtaining quality feedback from these customer segments has been problematic and difficult. Now the problem of quality fee ...ify any "meaningful gaps" between a language group and the overall library customer group.
    1 KB (165 words) - 04:55, 21 October 2011
  • ...ing number of customer driven improvements. To learn more, please read our customer case studies. We are also pleased to announce the release of the "Opportuni
    1 KB (137 words) - 18:33, 4 February 2013
  • Counting Opinions is pleased to announce its new ''Opportunity Index Report'' feature recently added to its LibSat (customer satisfaction management system) report outcomes functionality. This report
    1 KB (139 words) - 15:14, 1 November 2011
  • ** [http://www.20thingsilearned.com/old-vs-new-browsers/1 3 minute read] ...ts-revealed-how-apple-delivers-an-elite-custo/ How Apple Delivers an Elite Customer Experience]
    665 B (67 words) - 15:12, 1 November 2011
  • In keeping with its commitment to customer service, Counting Opinions is pleased to announce that Karen Kupiec has joi “Karen’s background adds significant, ‘customer-centric’ experience to our subscriber support area” states Carl Thompso
    741 B (94 words) - 15:13, 1 November 2011
  • ...ble to accomplish. The result has been continuous improvement and, library customer relationship enhancement.
    850 B (106 words) - 23:04, 3 December 2012
  • ...ervices in general. There is real value in knowing, therefore, where these customer satisfaction gaps are and identifying where to focus improvements - making
    2 KB (249 words) - 01:59, 25 October 2011
  • ...rpret and respond to this valuable information gathered and stored in your customer satisfaction database. See Your Link Source below for the URL.
    978 B (142 words) - 02:00, 25 October 2011

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