Search results
Create the page "New Customer" on this wiki!
- ====The Jacksonville Challenge: Responding Quickly to Customer Feedback==== ...o research the answer resulted in a significant delay in responding to the customer. In addition, going back through paper files to determine if there were tre8 KB (1,295 words) - 14:33, 11 March 2013
- ====The Rutgers Goal: Continuous Improvement in Customer Satisfaction and Library Performance==== ...to have a more systematic method of measuring library performance. LibSat (customer satisfaction management module) and LibPAS (Library Performance Assessment12 KB (1,946 words) - 22:22, 3 December 2012
- ...brary was gathering data prior to LibSat, “now we are getting consistent customer satisfaction data and our process is much more productive and cost effectiv ...t of innovative ideas and has become a steward for the environment through new ecologically sound processes and informative public programs.7 KB (1,117 words) - 22:27, 3 December 2012
- LibSat:Initialization
- LibSat:Comment Management
- LibSat:Sparklines
- Services:Activity Dashboard
- InformsUs:Overview
- ... Computer Engineering program, Tony will be focusing on the development of new enhancements and initiatives that CO has planned for its subscriber-driven # enhance customer and stakeholder relationships1 KB (138 words) - 15:18, 6 February 2013
- ...recognizes her continued dedication and commitment” advised Ian Reid VP, Customer Support.706 B (96 words) - 21:42, 6 March 2013
- Minutes:2013 Winter – User Group Meetings
- LibSat:SQUIRE Index
- Services:Activity Dashboard talk
- ...ting Opinions is pleased to announce that Jennifer Thompson has joined our customer support team and will be involved in CO's data integration processes.439 B (54 words) - 20:43, 26 September 2013
- [[Category:New Customer]]738 B (97 words) - 20:45, 26 September 2013
- The goal for a new assessment management tool was to allow the library to gather evaluations a ...report would have taken several hours under their old system. “We have a new chief librarian, so it is extremely helpful to be able to pull data quickly7 KB (1,148 words) - 09:09, 21 March 2014
- # excellent, timely, customer support.”2 KB (368 words) - 09:06, 21 March 2014
- LibPAS:SDC Timeline