LibSat Featured in July Issue of Access

If you are not yet convinced how having access to real-time, continuously available customer feedback might benefit your Library system or how LibSatLibrary Customer Satisfaction Management Service™ might contribute to achieving your customer satisfaction goals and objectives, then you will likely find an article written by Geoff Nie, CEO of the Ajax Public Library an invaluable read. The article titled “Meaningful Satisfaction Measurement for Public Libraries” provides a first hand account of how LibSatLibrary Customer Satisfaction Management Service™ fulfilled the Ajax Public Library’s need for continuous customer feedback and how LibSatLibrary Customer Satisfaction Management Service™ has positively impacted staff effectiveness and the services delivered by the Library.