March 2007/Summer Reading Program Outcomes Assessment

"How effective is your Summer Reading Program (SRP)?"

It’s a perennial management question. In terms of library resources and desired impacts, the SRP is a significant annual library initiative. A cost-effective, easy-to-deploy system for measuring SRP program “Outcomes” is now available. Counting Opinions customer satisfaction management system (LibSatLibrary Customer Satisfaction Management Service) now includes an SRP module. Now you can answer the SRP “effectiveness” question using a combination of qualitative and quantitative data. You can even measure your effectiveness against other LibSatLibrary Customer Satisfaction Management Service subscribers. Act today.